Infobip
Vodnjan, Croatia (EU) · Founded 2006 · private
Global omnichannel communications platform for SMS, WhatsApp, voice, email, and more
messaging.dev Score
Infobip in screenshots
A quick look at the website, the messaging product and the developer documentation.
Overview
Company snapshot and where each provider is based.
| What it is | Global omnichannel communications platform for SMS, WhatsApp, voice, email, and more |
| Founded | 2006 |
| Ownership | private |
| Employees | 3,000-5,000 |
| HQ city | Vodnjan |
| HQ country | Croatia (EU) |
Channels
Which messaging channels each provider can send and receive on.
| SMS | Yes |
| MMS | Yes |
| RCS | Yes |
| Yes | |
| Viber | Yes |
| Facebook Messenger | Yes |
| Telegram | Yes |
| Apple Messages for Business | Yes |
| Voice | Yes |
| Yes |
Developer Experience
How quickly a developer can sign up and send a first message.
| Self-service onboarding | Yes |
| Free developer credit | Yes |
| Docs quality | high |
| Documentation | https://www.infobip.com/docs ↗ |
| SDKs | Java, C#, Python, PHP, Go, Node.js |
| Sandbox / test env | Yes |
| API types | REST, SMPP, SMTP |
Data & Compliance
Data residency options and enterprise compliance certifications.
| EU data residency | Yes |
| US data residency | Yes |
| Choose region | Yes |
| GDPR | Yes |
| ISO 27001 | Yes |
| SOC 2 | Yes |
| HIPAA | Yes |
Data Retention
How long message content and metadata are stored, and whether that is configurable.
Infobip processes and retains message and traffic data to deliver messages and meet regulatory requirements; message content retention is limited and configurable for enterprise customers under a data-processing agreement.
Pricing & Credits
Pricing model and the cost of a first message.
| Pricing model | Primarily quote/contract-based (contact sales), with some pay-as-you-go options |
| SMS starting price | Not publicly listed (contact sales for a quote) |
| Free developer credit | Yes |
Reach & Reliability
Global coverage and delivery dependability.
| Countries covered | 190 |
| Direct operator connections | Yes |
| Published uptime SLA | 99.99% |
Company & Trust
Independent reviews and company profile.
| G2 rating | 4.6 |
| G2 reviews | 300 |
| Ownership | private |
| Employees | 3,000-5,000 |
Sources
Public references used for the values above, pending Infobip's confirmation.
Migration guides
Coming to Infobip from another provider: