Comparison
Overview
Company snapshot and where each provider is based.
| Field | Infobip | TextBolt |
|---|---|---|
| What it is | Global omnichannel communications platform for SMS, WhatsApp, voice, email, and more | Email-to-SMS gateway that lets US and Canadian businesses send and receive text messages from Gmail, Outlook, or any email client by addressing an email to a phone-number address. |
| Founded | 2006 | 2019 |
| Ownership | private | private |
| Employees | 3,000-5,000 | 11-50 |
| HQ city | Vodnjan | Mesa |
| HQ country | Croatia (EU) | USA |
What's the differenceInfobip edges ahead on the overall messaging.dev Score (96 vs 17). Infobip is private and headquartered in Vodnjan, Croatia (EU); TextBolt is private and based in Mesa, USA.
Channels
Which messaging channels each provider can send and receive on.
| Field | Infobip | TextBolt |
|---|---|---|
| SMS | Yes | Yes |
| MMS | Yes | No |
| RCS | Yes | No |
| Yes | No | |
| Viber | Yes | No |
| Facebook Messenger | Yes | No |
| Telegram | Yes | No |
| Apple Messages for Business | Yes | No |
| Voice | Yes | No |
| Yes | No |
What's the differenceThey share 1 channels. Infobip additionally offers MMS, RCS, WhatsApp, Viber, Facebook Messenger, Telegram, Apple Messages for Business, Voice, Email.
Developer Experience
How quickly a developer can sign up and send a first message.
| Field | Infobip | TextBolt |
|---|---|---|
| Self-service onboarding | Yes | Yes |
| Free developer credit | Yes | No |
| Docs quality | high | low |
| Documentation | Open ↗ | Open ↗ |
| SDKs | Java, C#, Python, PHP, Go, Node.js | — |
| Sandbox / test env | Yes | No |
| API types | REST, SMPP, SMTP | SMTP |
What's the differenceOn SDKs, Infobip adds Java, C#, Python, PHP, Go, Node.js; Infobip offers Sandbox / test env, while TextBolt does not; on API types, Infobip adds REST, SMPP.
Data & Compliance
Data residency options and enterprise compliance certifications.
| Field | Infobip | TextBolt |
|---|---|---|
| EU data residency | Yes | No |
| US data residency | Yes | Yes |
| Choose region | Yes | No |
| GDPR | Yes | No |
| ISO 27001 | Yes | No |
| SOC 2 | Yes | No |
| HIPAA | Yes | No |
What's the differenceInfobip offers EU data residency, while TextBolt does not; Infobip offers Choose region, while TextBolt does not; Infobip offers GDPR, while TextBolt does not; Infobip offers ISO 27001, while TextBolt does not; Infobip offers SOC 2, while TextBolt does not; Infobip offers HIPAA, while TextBolt does not.
Data Retention
How long message content and metadata are stored, and whether that is configurable.
| Field | Infobip | TextBolt |
|---|---|---|
| Retention policy | Infobip processes and retains message and traffic data to deliver messages and meet regulatory requirements; message content retention is limited and configurable for enterprise customers under a data-processing agreement. | Per the privacy policy, SMS message history is retained for 12 months from the date sent/received, with delivery status tracked via Twilio callbacks; a calendar-event cache is kept 90 days after the event date, and account data is retained while active plus 30 days after deletion. Servers are located in the United States. |
What's the differenceInfobip: Infobip processes and retains message and traffic data to deliver messages and meet regulatory requirements; message content retention is limited and configurable for enterprise customers under a data-processing agreement. TextBolt: Per the privacy policy, SMS message history is retained for 12 months from the date sent/received, with delivery status tracked via Twilio callbacks; a calendar-event cache is kept 90 days after the event date, and account data is retained while active plus 30 days after deletion. Servers are located in the United States.
Pricing & Credits
Pricing model and the cost of a first message.
| Field | Infobip | TextBolt |
|---|---|---|
| Pricing model | Primarily quote/contract-based (contact sales), with some pay-as-you-go options | Monthly subscription plans (Basic $29, Standard $49, Professional $99, plus custom Enterprise) that each include a set allowance of SMS-segment credits, with automatic per-segment overage billing. |
| SMS starting price | Not publicly listed (contact sales for a quote) | $0.030 per SMS segment (Enterprise 5,000+ credits/mo, US/Canada); $0.058/segment on the $29/mo Basic plan |
| Free developer credit | Yes | No |
What's the differenceInfobip and TextBolt are closely matched on pricing & credits — no material differences in the tracked fields.
Reach & Reliability
Global coverage and delivery dependability.
| Field | Infobip | TextBolt |
|---|---|---|
| Countries covered | 190 | 2 |
| Direct operator connections | Yes | No |
| Published uptime SLA | 99.99% | 99.9% (Enterprise plan) |
What's the differenceInfobip leads on Countries covered (190 vs 2 for TextBolt); Infobip offers Direct operator connections, while TextBolt does not.
Company & Trust
Independent reviews and company profile.
| Field | Infobip | TextBolt |
|---|---|---|
| G2 rating | 4.6 | 0.0 |
| G2 reviews | 300 | 0 |
| Ownership | private | private |
| Employees | 3,000-5,000 | 11-50 |
What's the differenceInfobip leads on G2 rating (4.6 vs 0 for TextBolt); Infobip leads on G2 reviews (300 vs 0 for TextBolt).
Still deciding? Read the quickstart guides:
Already on one of them? Follow a migration guide: