Comparison
Overview
Company snapshot and where each provider is based.
| Field | Infobip | Messente |
|---|---|---|
| What it is | Global omnichannel communications platform for SMS, WhatsApp, voice, email, and more | Estonian omnichannel business messaging platform with a single API for SMS, WhatsApp, and Viber (plus RCS in select markets), reaching 197+ countries. |
| Founded | 2006 | 2013 |
| Ownership | private | private |
| Employees | 3,000-5,000 | 11-50 |
| HQ city | Vodnjan | Tallinn |
| HQ country | Croatia (EU) | Estonia (EU) |
What's the differenceInfobip edges ahead on the overall messaging.dev Score (96 vs 54). Infobip is private and headquartered in Vodnjan, Croatia (EU); Messente is private and based in Tallinn, Estonia (EU).
Channels
Which messaging channels each provider can send and receive on.
| Field | Infobip | Messente |
|---|---|---|
| SMS | Yes | Yes |
| MMS | Yes | No |
| RCS | Yes | Yes |
| Yes | Yes | |
| Viber | Yes | Yes |
| Facebook Messenger | Yes | No |
| Telegram | Yes | No |
| Apple Messages for Business | Yes | No |
| Voice | Yes | No |
| Yes | No |
What's the differenceThey share 4 channels. Infobip additionally offers MMS, Facebook Messenger, Telegram, Apple Messages for Business, Voice, Email.
Developer Experience
How quickly a developer can sign up and send a first message.
| Field | Infobip | Messente |
|---|---|---|
| Self-service onboarding | Yes | Yes |
| Free developer credit | Yes | Free test credits on signup |
| Docs quality | high | high |
| Documentation | Open ↗ | Open ↗ |
| SDKs | Java, C#, Python, PHP, Go, Node.js | Python, Node.js, PHP, Java, Ruby, C# |
| Sandbox / test env | Yes | No |
| API types | REST, SMPP, SMTP | REST, SMPP |
What's the differenceOn SDKs, Infobip adds Go; Messente adds Ruby; Infobip offers Sandbox / test env, while Messente does not; on API types, Infobip adds SMTP.
Data & Compliance
Data residency options and enterprise compliance certifications.
| Field | Infobip | Messente |
|---|---|---|
| EU data residency | Yes | Yes |
| US data residency | Yes | No |
| Choose region | Yes | No |
| GDPR | Yes | Yes |
| ISO 27001 | Yes | Yes |
| SOC 2 | Yes | No |
| HIPAA | Yes | No |
What's the differenceInfobip offers US data residency, while Messente does not; Infobip offers Choose region, while Messente does not; Infobip offers SOC 2, while Messente does not; Infobip offers HIPAA, while Messente does not.
Data Retention
How long message content and metadata are stored, and whether that is configurable.
| Field | Infobip | Messente |
|---|---|---|
| Retention policy | Infobip processes and retains message and traffic data to deliver messages and meet regulatory requirements; message content retention is limited and configurable for enterprise customers under a data-processing agreement. | Not publicly documented in detail for message content. Messente's data handling policy sets general retention of 1 year after contact without a business relationship or 2 years after the end of a business relationship; message data processed on customers' behalf is retained per each customer's Data Processing Agreement, with custom message retention periods offered as a feature. Data is stored only in EU data centres (Germany and Finland) with an EU-based, EU-owned cloud provider. |
What's the differenceInfobip: Infobip processes and retains message and traffic data to deliver messages and meet regulatory requirements; message content retention is limited and configurable for enterprise customers under a data-processing agreement. Messente: Not publicly documented in detail for message content. Messente's data handling policy sets general retention of 1 year after contact without a business relationship or 2 years after the end of a business relationship; message data processed on customers' behalf is retained per each customer's Data Processing Agreement, with custom message retention periods offered as a feature. Data is stored only in EU data centres (Germany and Finland) with an EU-based, EU-owned cloud provider.
Pricing & Credits
Pricing model and the cost of a first message.
| Field | Infobip | Messente |
|---|---|---|
| Pricing model | Primarily quote/contract-based (contact sales), with some pay-as-you-go options | Quote-based commitment plans (Essential/Professional/Enterprise) pairing a monthly fee with per-country message prices for 25K+ monthly volumes, plus an SMS-only pay-as-you-go option with a minimum monthly spend of 500 euros. |
| SMS starting price | Not publicly listed (contact sales for a quote) | Not published (per-country prices shown via on-site pricing calculator; quotes tailored by volume and market) |
| Free developer credit | Yes | Free test credits on signup |
What's the differenceInfobip and Messente are closely matched on pricing & credits — no material differences in the tracked fields.
Reach & Reliability
Global coverage and delivery dependability.
| Field | Infobip | Messente |
|---|---|---|
| Countries covered | 190 | 197 |
| Direct operator connections | Yes | Yes |
| Published uptime SLA | 99.99% | No published SLA |
What's the differenceMessente leads on Countries covered (197 vs 190 for Infobip).
Company & Trust
Independent reviews and company profile.
| Field | Infobip | Messente |
|---|---|---|
| G2 rating | 4.6 | 5.0 |
| G2 reviews | 300 | 2 |
| Ownership | private | private |
| Employees | 3,000-5,000 | 11-50 |
What's the differenceMessente leads on G2 rating (5 vs 4.6 for Infobip); Infobip leads on G2 reviews (300 vs 2 for Messente).
Still deciding? Read the quickstart guides:
Already on one of them? Follow a migration guide: