Comparison

Overview

Company snapshot and where each provider is based.

FieldClickatellSMS.to
What it isCloud messaging and chat-commerce platform offering SMS, WhatsApp, RCS and Apple Messages for Business APIs for businesses.Omnichannel business messaging platform and API from Cyprus-based Intergo Telecom for sending SMS, Viber, WhatsApp, RCS and Telegram messages worldwide.
Founded20002016
Ownershipprivateprivate
Employees250-50051-200
HQ cityRedwood CityPaphos
HQ countryUSACyprus (EU)
What's the differenceClickatell edges ahead on the overall messaging.dev Score (61 vs 49). Clickatell is private and headquartered in Redwood City, USA; SMS.to is private and based in Paphos, Cyprus (EU).

Channels

Which messaging channels each provider can send and receive on.

FieldClickatellSMS.to
SMSYesYes
MMSNoNo
RCSYesYes
WhatsAppYesYes
ViberNoYes
Facebook MessengerNoNo
TelegramNoYes
Apple Messages for BusinessYesNo
VoiceNoNo
EmailNoNo
What's the differenceThey share 3 channels. Clickatell additionally offers Apple Messages for Business, while SMS.to additionally offers Viber, Telegram.

Developer Experience

How quickly a developer can sign up and send a first message.

FieldClickatellSMS.to
Self-service onboardingYesYes
Free developer creditNoFree trial credits on sign-up
Docs qualityhighmed
DocumentationOpen ↗Open ↗
SDKsPython, PHP, Java, Node.js, C#PHP
Sandbox / test envYesNo
API typesREST, SMPPREST, SMPP
What's the differenceOn SDKs, Clickatell adds Python, Java, Node.js, C#; Clickatell offers Sandbox / test env, while SMS.to does not.

Data & Compliance

Data residency options and enterprise compliance certifications.

FieldClickatellSMS.to
EU data residencyYesYes
US data residencyNoYes
Choose regionNoYes
GDPRYesYes
ISO 27001YesYes
SOC 2YesNo
HIPAANoNo
What's the differenceSMS.to offers US data residency, while Clickatell does not; SMS.to offers Choose region, while Clickatell does not; Clickatell offers SOC 2, while SMS.to does not.

Data Retention

How long message content and metadata are stored, and whether that is configurable.

FieldClickatellSMS.to
Retention policyNot publicly documented in detail. Clickatell states it moved its data infrastructure to Amazon Web Services (AWS) in Ireland (EU) in 2018 and directs GDPR/data-protection queries to [email protected]; specific message content or metadata retention periods are not published.Customer data is retained only while the account remains open; on an account deletion request all data is deleted within 30 days. Customers can choose to have data processed only within the EU, in which case it is not transferred outside the EU; per-message content retention periods are not publicly documented in detail.
What's the differenceClickatell: Not publicly documented in detail. Clickatell states it moved its data infrastructure to Amazon Web Services (AWS) in Ireland (EU) in 2018 and directs GDPR/data-protection queries to [email protected]; specific message content or metadata retention periods are not published. SMS.to: Customer data is retained only while the account remains open; on an account deletion request all data is deleted within 30 days. Customers can choose to have data processed only within the EU, in which case it is not transferred outside the EU; per-message content retention periods are not publicly documented in detail.

Pricing & Credits

Pricing model and the cost of a first message.

FieldClickatellSMS.to
Pricing modelSelf-service prepaid pay-as-you-go credits, with quote-based enterprise plans (Connect, Interact, Transact) requiring sales contact.Prepaid pay-as-you-go credit with no contracts or commitments; per-SMS rates vary by destination and volume discounts are negotiated with sales.
SMS starting price$0.008 per SMS to the USA (published rate)From $0.023 per SMS (advertised base rate; per-country rates via downloadable price list)
Free developer creditNoFree trial credits on sign-up
What's the differenceClickatell and SMS.to are closely matched on pricing & credits — no material differences in the tracked fields.

Reach & Reliability

Global coverage and delivery dependability.

FieldClickatellSMS.to
Countries covered1900
Direct operator connectionsYesYes
Published uptime SLA99.90%–99.98% uptime (SLA, varies by plan)No published SLA (public status page at status.sms.to)
What's the differenceClickatell leads on Countries covered (190 vs 0 for SMS.to).

Company & Trust

Independent reviews and company profile.

FieldClickatellSMS.to
G2 rating4.34.4
G2 reviews24
Ownershipprivateprivate
Employees250-50051-200
What's the differenceSMS.to leads on G2 rating (4.4 vs 4.3 for Clickatell); SMS.to leads on G2 reviews (4 vs 2 for Clickatell).

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