Comparison

Overview

Company snapshot and where each provider is based.

FieldClickatellGMS
What it isCloud messaging and chat-commerce platform offering SMS, WhatsApp, RCS and Apple Messages for Business APIs for businesses.Enterprise CPaaS and A2P messaging provider offering SMS, WhatsApp, Viber, RCS and email through a single API, plus messaging-hub and SMS-firewall services for mobile network operators.
Founded20002006
Ownershipprivateprivate
Employees250-500500-1,000
HQ cityRedwood CityBaar
HQ countryUSASwitzerland
What's the differenceClickatell edges ahead on the overall messaging.dev Score (61 vs 36). Clickatell is private and headquartered in Redwood City, USA; GMS is private and based in Baar, Switzerland.

Channels

Which messaging channels each provider can send and receive on.

FieldClickatellGMS
SMSYesYes
MMSNoNo
RCSYesYes
WhatsAppYesYes
ViberNoYes
Facebook MessengerNoNo
TelegramNoNo
Apple Messages for BusinessYesNo
VoiceNoNo
EmailNoYes
What's the differenceThey share 3 channels. Clickatell additionally offers Apple Messages for Business, while GMS additionally offers Viber, Email.

Developer Experience

How quickly a developer can sign up and send a first message.

FieldClickatellGMS
Self-service onboardingYesNo
Free developer creditNoNo
Docs qualityhighmed
DocumentationOpen ↗Open ↗
SDKsPython, PHP, Java, Node.js, C#iOS (Swift), Android (Kotlin)
Sandbox / test envYesNo
API typesREST, SMPPREST
What's the differenceClickatell offers Self-service onboarding, while GMS does not; on SDKs, Clickatell adds Python, PHP, Java, Node.js, C#; GMS adds iOS (Swift), Android (Kotlin); Clickatell offers Sandbox / test env, while GMS does not; on API types, Clickatell adds SMPP.

Data & Compliance

Data residency options and enterprise compliance certifications.

FieldClickatellGMS
EU data residencyYesYes
US data residencyNoNo
Choose regionNoNo
GDPRYesYes
ISO 27001YesYes
SOC 2YesNo
HIPAANoNo
What's the differenceClickatell offers SOC 2, while GMS does not.

Data Retention

How long message content and metadata are stored, and whether that is configurable.

FieldClickatellGMS
Retention policyNot publicly documented in detail. Clickatell states it moved its data infrastructure to Amazon Web Services (AWS) in Ireland (EU) in 2018 and directs GDPR/data-protection queries to [email protected]; specific message content or metadata retention periods are not published.Not publicly documented in detail. GMS's privacy notice states personal data is processed under EU GDPR (Regulation (EU) 2016/679) and held at its Switzerland headquarters (recognized by the European Commission as providing an adequate level of data protection); no specific retention periods for message content or metadata are published. GMS also holds ISO/IEC 27701 (privacy information management) certification.
What's the differenceClickatell: Not publicly documented in detail. Clickatell states it moved its data infrastructure to Amazon Web Services (AWS) in Ireland (EU) in 2018 and directs GDPR/data-protection queries to [email protected]; specific message content or metadata retention periods are not published. GMS: Not publicly documented in detail. GMS's privacy notice states personal data is processed under EU GDPR (Regulation (EU) 2016/679) and held at its Switzerland headquarters (recognized by the European Commission as providing an adequate level of data protection); no specific retention periods for message content or metadata are published. GMS also holds ISO/IEC 27701 (privacy information management) certification.

Pricing & Credits

Pricing model and the cost of a first message.

FieldClickatellGMS
Pricing modelSelf-service prepaid pay-as-you-go credits, with quote-based enterprise plans (Connect, Interact, Transact) requiring sales contact.Custom enterprise pricing negotiated with sales; no public self-service or per-message price list.
SMS starting price$0.008 per SMS to the USA (published rate)Not published
Free developer creditNoNo
What's the differenceClickatell and GMS are closely matched on pricing & credits — no material differences in the tracked fields.

Reach & Reliability

Global coverage and delivery dependability.

FieldClickatellGMS
Countries covered1900
Direct operator connectionsYesYes
Published uptime SLA99.90%–99.98% uptime (SLA, varies by plan)99.99% network availability (claimed; no formal SLA published)
What's the differenceClickatell leads on Countries covered (190 vs 0 for GMS).

Company & Trust

Independent reviews and company profile.

FieldClickatellGMS
G2 rating4.30.0
G2 reviews20
Ownershipprivateprivate
Employees250-500500-1,000
What's the differenceClickatell leads on G2 rating (4.3 vs 0 for GMS); Clickatell leads on G2 reviews (2 vs 0 for GMS).

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