Comparison
Overview
Company snapshot and where each provider is based.
| Field | CM.com | TextBolt |
|---|---|---|
| What it is | A conversational commerce and customer engagement platform offering business messaging across SMS, RCS, WhatsApp and other channels, plus voice, email and payments, via API and cloud apps. | Email-to-SMS gateway that lets US and Canadian businesses send and receive text messages from Gmail, Outlook, or any email client by addressing an email to a phone-number address. |
| Founded | 1999 | 2019 |
| Ownership | public | private |
| Employees | 500-1,000 | 11-50 |
| HQ city | Breda | Mesa |
| HQ country | Netherlands (EU) | USA |
What's the differenceCM.com edges ahead on the overall messaging.dev Score (58 vs 17). CM.com is public and headquartered in Breda, Netherlands (EU); TextBolt is private and based in Mesa, USA.
Channels
Which messaging channels each provider can send and receive on.
| Field | CM.com | TextBolt |
|---|---|---|
| SMS | Yes | Yes |
| MMS | No | No |
| RCS | Yes | No |
| Yes | No | |
| Viber | Yes | No |
| Facebook Messenger | Yes | No |
| Telegram | Yes | No |
| Apple Messages for Business | Yes | No |
| Voice | Yes | No |
| Yes | No |
What's the differenceThey share 1 channels. CM.com additionally offers RCS, WhatsApp, Viber, Facebook Messenger, Telegram, Apple Messages for Business, Voice, Email.
Developer Experience
How quickly a developer can sign up and send a first message.
| Field | CM.com | TextBolt |
|---|---|---|
| Self-service onboarding | Yes | Yes |
| Free developer credit | No | No |
| Docs quality | high | low |
| Documentation | Open ↗ | Open ↗ |
| SDKs | PHP, Java, Python, .NET, Node.js | — |
| Sandbox / test env | Yes | No |
| API types | REST, SMPP | SMTP |
What's the differenceOn SDKs, CM.com adds PHP, Java, Python, .NET, Node.js; CM.com offers Sandbox / test env, while TextBolt does not; on API types, CM.com adds REST, SMPP; TextBolt adds SMTP.
Data & Compliance
Data residency options and enterprise compliance certifications.
| Field | CM.com | TextBolt |
|---|---|---|
| EU data residency | Yes | No |
| US data residency | No | Yes |
| Choose region | No | No |
| GDPR | Yes | No |
| ISO 27001 | Yes | No |
| SOC 2 | No | No |
| HIPAA | No | No |
What's the differenceCM.com offers EU data residency, while TextBolt does not; TextBolt offers US data residency, while CM.com does not; CM.com offers GDPR, while TextBolt does not; CM.com offers ISO 27001, while TextBolt does not.
Data Retention
How long message content and metadata are stored, and whether that is configurable.
| Field | CM.com | TextBolt |
|---|---|---|
| Retention policy | Not publicly documented in detail. CM.com states it hosts data in Europe and holds ISO 27001/27017/27018/27701 certifications; message content and metadata retention are governed by its privacy statement and per-customer data processing agreements rather than a single published fixed retention period. | Per the privacy policy, SMS message history is retained for 12 months from the date sent/received, with delivery status tracked via Twilio callbacks; a calendar-event cache is kept 90 days after the event date, and account data is retained while active plus 30 days after deletion. Servers are located in the United States. |
What's the differenceCM.com: Not publicly documented in detail. CM.com states it hosts data in Europe and holds ISO 27001/27017/27018/27701 certifications; message content and metadata retention are governed by its privacy statement and per-customer data processing agreements rather than a single published fixed retention period. TextBolt: Per the privacy policy, SMS message history is retained for 12 months from the date sent/received, with delivery status tracked via Twilio callbacks; a calendar-event cache is kept 90 days after the event date, and account data is retained while active plus 30 days after deletion. Servers are located in the United States.
Pricing & Credits
Pricing model and the cost of a first message.
| Field | CM.com | TextBolt |
|---|---|---|
| Pricing model | Pay-per-use (pay-as-you-go) charged per message with one fixed price per destination country, volume discounts above ~50,000 messages/month, and optional subscription tiers. | Monthly subscription plans (Basic $29, Standard $49, Professional $99, plus custom Enterprise) that each include a set allowance of SMS-segment credits, with automatic per-segment overage billing. |
| SMS starting price | Not published (per-country pay-per-use pricing requires selecting a region on the pricing page) | $0.030 per SMS segment (Enterprise 5,000+ credits/mo, US/Canada); $0.058/segment on the $29/mo Basic plan |
| Free developer credit | No | No |
What's the differenceCM.com and TextBolt are closely matched on pricing & credits — no material differences in the tracked fields.
Reach & Reliability
Global coverage and delivery dependability.
| Field | CM.com | TextBolt |
|---|---|---|
| Countries covered | 0 | 2 |
| Direct operator connections | Yes | No |
| Published uptime SLA | No published SLA | 99.9% (Enterprise plan) |
What's the differenceTextBolt leads on Countries covered (2 vs 0 for CM.com); CM.com offers Direct operator connections, while TextBolt does not.
Company & Trust
Independent reviews and company profile.
| Field | CM.com | TextBolt |
|---|---|---|
| G2 rating | 4.8 | 0.0 |
| G2 reviews | 12 | 0 |
| Ownership | public | private |
| Employees | 500-1,000 | 11-50 |
What's the differenceCM.com leads on G2 rating (4.8 vs 0 for TextBolt); CM.com leads on G2 reviews (12 vs 0 for TextBolt).
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