Comparison

Overview

Company snapshot and where each provider is based.

FieldBulkSMSSmstools
What it isBusiness messaging platform for sending bulk SMS and RCS to mobile networks worldwide via web app, API, and SMPP.Belgian business-messaging platform by Xtreme Internet Solutions offering an SMS gateway API, bulk SMS marketing software, WhatsApp Business API, voice messages and email-to-SMS with EU-only hosting.
Founded20002004
Ownershipprivateprivate
Employees11-501-10
HQ cityCape TownDilsen-Stokkem
HQ countrySouth AfricaBelgium (EU)
What's the differenceSmstools edges ahead on the overall messaging.dev Score (56 vs 43). BulkSMS is private and headquartered in Cape Town, South Africa; Smstools is private and based in Dilsen-Stokkem, Belgium (EU).

Channels

Which messaging channels each provider can send and receive on.

FieldBulkSMSSmstools
SMSYesYes
MMSNoNo
RCSYesNo
WhatsAppNoYes
ViberNoNo
Facebook MessengerNoNo
TelegramNoNo
Apple Messages for BusinessNoNo
VoiceNoYes
EmailNoNo
What's the differenceThey share 1 channels. BulkSMS additionally offers RCS, while Smstools additionally offers WhatsApp, Voice.

Developer Experience

How quickly a developer can sign up and send a first message.

FieldBulkSMSSmstools
Self-service onboardingYesYes
Free developer credit5 free test SMS on signupFree test credit on sign-up
Docs qualitymedhigh
DocumentationOpen ↗Open ↗
SDKsPHP, Node.js, Python, Ruby, PowerShell
Sandbox / test envNoYes
API typesREST, HTTP, SMPP, SMTPREST, SMTP
What's the differenceOn SDKs, Smstools adds PHP, Node.js, Python, Ruby, PowerShell; Smstools offers Sandbox / test env, while BulkSMS does not; on API types, BulkSMS adds HTTP, SMPP.

Data & Compliance

Data residency options and enterprise compliance certifications.

FieldBulkSMSSmstools
EU data residencyYesYes
US data residencyNoNo
Choose regionNoNo
GDPRYesYes
ISO 27001NoNo
SOC 2NoNo
HIPAANoNo
What's the differenceBulkSMS and Smstools are closely matched on data & compliance — no material differences in the tracked fields.

Data Retention

How long message content and metadata are stored, and whether that is configurable.

FieldBulkSMSSmstools
Retention policyMessage data (content and metadata) is retained for 2 years and then automatically deleted from the system. Account/client data is kept for the duration of service use plus about 7 years after termination. EU-related client data is stored in AWS datacentres in Ireland with encryption at rest.Not publicly documented in detail. Smstools states all data is stored on servers located in Europe under GDPR-compliant processes, with AES-256 encryption at rest and TLS 1.3 in transit, and a Data Processing Agreement is available on request, but no specific message content/metadata retention periods are published.
What's the differenceBulkSMS: Message data (content and metadata) is retained for 2 years and then automatically deleted from the system. Account/client data is kept for the duration of service use plus about 7 years after termination. EU-related client data is stored in AWS datacentres in Ireland with encryption at rest. Smstools: Not publicly documented in detail. Smstools states all data is stored on servers located in Europe under GDPR-compliant processes, with AES-256 encryption at rest and TLS 1.3 in transit, and a Data Processing Agreement is available on request, but no specific message content/metadata retention periods are published.

Pricing & Credits

Pricing model and the cost of a first message.

FieldBulkSMSSmstools
Pricing modelPay-as-you-go prepaid credits: you buy credits and pay per outbound SMS, with per-message rates varying by destination network and country; no monthly, setup, or contract fees.Pay-as-you-go per message with volume discounts; no subscription, setup fee or monthly minimum, with a personalised rate sheet issued on registration.
SMS starting priceNot published (rates shown per destination network via an interactive slider/quote, not a single headline price)From €0.025 per SMS to the USA (rates vary by destination country and volume)
Free developer credit5 free test SMS on signupFree test credit on sign-up
What's the differenceBulkSMS and Smstools are closely matched on pricing & credits — no material differences in the tracked fields.

Reach & Reliability

Global coverage and delivery dependability.

FieldBulkSMSSmstools
Countries covered213200
Direct operator connectionsNoYes
Published uptime SLANo published SLA99.99% (uptime SLA)
What's the differenceBulkSMS leads on Countries covered (213 vs 200 for Smstools); Smstools offers Direct operator connections, while BulkSMS does not.

Company & Trust

Independent reviews and company profile.

FieldBulkSMSSmstools
G2 rating4.60.0
G2 reviews2660
Ownershipprivateprivate
Employees11-501-10
What's the differenceBulkSMS leads on G2 rating (4.6 vs 0 for Smstools); BulkSMS leads on G2 reviews (266 vs 0 for Smstools).

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