Comparison
Overview
Company snapshot and where each provider is based.
| Field | BulkSMS | CM.com |
|---|---|---|
| What it is | Business messaging platform for sending bulk SMS and RCS to mobile networks worldwide via web app, API, and SMPP. | A conversational commerce and customer engagement platform offering business messaging across SMS, RCS, WhatsApp and other channels, plus voice, email and payments, via API and cloud apps. |
| Founded | 2000 | 1999 |
| Ownership | private | public |
| Employees | 11-50 | 500-1,000 |
| HQ city | Cape Town | Breda |
| HQ country | South Africa | Netherlands (EU) |
What's the differenceCM.com edges ahead on the overall messaging.dev Score (58 vs 43). BulkSMS is private and headquartered in Cape Town, South Africa; CM.com is public and based in Breda, Netherlands (EU).
Channels
Which messaging channels each provider can send and receive on.
| Field | BulkSMS | CM.com |
|---|---|---|
| SMS | Yes | Yes |
| MMS | No | No |
| RCS | Yes | Yes |
| No | Yes | |
| Viber | No | Yes |
| Facebook Messenger | No | Yes |
| Telegram | No | Yes |
| Apple Messages for Business | No | Yes |
| Voice | No | Yes |
| No | Yes |
What's the differenceThey share 2 channels. CM.com additionally offers WhatsApp, Viber, Facebook Messenger, Telegram, Apple Messages for Business, Voice, Email.
Developer Experience
How quickly a developer can sign up and send a first message.
| Field | BulkSMS | CM.com |
|---|---|---|
| Self-service onboarding | Yes | Yes |
| Free developer credit | 5 free test SMS on signup | No |
| Docs quality | med | high |
| Documentation | Open ↗ | Open ↗ |
| SDKs | — | PHP, Java, Python, .NET, Node.js |
| Sandbox / test env | No | Yes |
| API types | REST, HTTP, SMPP, SMTP | REST, SMPP |
What's the differenceOn SDKs, CM.com adds PHP, Java, Python, .NET, Node.js; CM.com offers Sandbox / test env, while BulkSMS does not; on API types, BulkSMS adds HTTP, SMTP.
Data & Compliance
Data residency options and enterprise compliance certifications.
| Field | BulkSMS | CM.com |
|---|---|---|
| EU data residency | Yes | Yes |
| US data residency | No | No |
| Choose region | No | No |
| GDPR | Yes | Yes |
| ISO 27001 | No | Yes |
| SOC 2 | No | No |
| HIPAA | No | No |
What's the differenceCM.com offers ISO 27001, while BulkSMS does not.
Data Retention
How long message content and metadata are stored, and whether that is configurable.
| Field | BulkSMS | CM.com |
|---|---|---|
| Retention policy | Message data (content and metadata) is retained for 2 years and then automatically deleted from the system. Account/client data is kept for the duration of service use plus about 7 years after termination. EU-related client data is stored in AWS datacentres in Ireland with encryption at rest. | Not publicly documented in detail. CM.com states it hosts data in Europe and holds ISO 27001/27017/27018/27701 certifications; message content and metadata retention are governed by its privacy statement and per-customer data processing agreements rather than a single published fixed retention period. |
What's the differenceBulkSMS: Message data (content and metadata) is retained for 2 years and then automatically deleted from the system. Account/client data is kept for the duration of service use plus about 7 years after termination. EU-related client data is stored in AWS datacentres in Ireland with encryption at rest. CM.com: Not publicly documented in detail. CM.com states it hosts data in Europe and holds ISO 27001/27017/27018/27701 certifications; message content and metadata retention are governed by its privacy statement and per-customer data processing agreements rather than a single published fixed retention period.
Pricing & Credits
Pricing model and the cost of a first message.
| Field | BulkSMS | CM.com |
|---|---|---|
| Pricing model | Pay-as-you-go prepaid credits: you buy credits and pay per outbound SMS, with per-message rates varying by destination network and country; no monthly, setup, or contract fees. | Pay-per-use (pay-as-you-go) charged per message with one fixed price per destination country, volume discounts above ~50,000 messages/month, and optional subscription tiers. |
| SMS starting price | Not published (rates shown per destination network via an interactive slider/quote, not a single headline price) | Not published (per-country pay-per-use pricing requires selecting a region on the pricing page) |
| Free developer credit | 5 free test SMS on signup | No |
What's the differenceBulkSMS and CM.com are closely matched on pricing & credits — no material differences in the tracked fields.
Reach & Reliability
Global coverage and delivery dependability.
| Field | BulkSMS | CM.com |
|---|---|---|
| Countries covered | 213 | 0 |
| Direct operator connections | No | Yes |
| Published uptime SLA | No published SLA | No published SLA |
What's the differenceBulkSMS leads on Countries covered (213 vs 0 for CM.com); CM.com offers Direct operator connections, while BulkSMS does not.
Company & Trust
Independent reviews and company profile.
| Field | BulkSMS | CM.com |
|---|---|---|
| G2 rating | 4.6 | 4.8 |
| G2 reviews | 266 | 12 |
| Ownership | private | public |
| Employees | 11-50 | 500-1,000 |
What's the differenceCM.com leads on G2 rating (4.8 vs 4.6 for BulkSMS); BulkSMS leads on G2 reviews (266 vs 12 for CM.com).
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